Privacy Policy

Last Revised 7/25/2024

Certi-Fi NP is committed to protecting the privacy and confidentiality of personal information collected from visitors to our website. This privacy policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. 

Patients have the right to privacy and control over their protected health information (PHI) under HIPAA (Health Insurance Portability and Accountability Act). They can access their medical records, request corrections, and have their information shared only with those they authorize. Additionally, they have the right to know how their information is being used and shared by healthcare providers and insurers.

1. Information We Collect

• Personal Information: We may collect personal information, such as name, email address, phone number, and demographic information, voluntarily provided by visitors through online forms or communications.
• Medical Information: If provided, we may collect medical information necessary for appointment scheduling, patient registration, or inquiries about medical services. This information is treated with the utmost confidentiality and in compliance with applicable laws and regulations.
• Automatically Collected Information: Our website may collect certain information automatically, such as IP addresses, browser type, device identifiers, and usage data, through cookies and similar technologies. This information is used for website analytics and to improve the user experience.
• A statement about Mobile messaging: no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All of the above categories exclude Text messaging originating opt-in data and content; this information will not be shared with any third parties.

2. Use of Information

• We use personal information to respond to inquiries, schedule appointments, provide medical services, and communicate with patients about their healthcare needs.
• Medical information is used solely for the purpose of providing healthcare services, coordinating patient care, and complying with legal and regulatory requirements.
• Automatically collected information is used to analyze website performance, track user behavior, and customize content to better serve our visitors.

3. Information Sharing and Disclosure

• Certi-Fi NP takes a variety of technical and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, through, or on our Services or via the Internet and that any such transmission is at your own risk. Where we have given you (or where you have chosen) a password that enables you to access the Services, you are responsible for keeping this password confidential. We ask you not to provide your password to anyone. The information you disclose in public areas may be viewed by anyone.

4. Data Security

We implement HIPAA compliant medical record systems and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information stored on our systems.

Depending on the state in which you live, you may have legal rights with respect to your information. The types of requests you may be able to make are as follows:   

1. Information about the categories of information we process, our uses of your information, our sources of such information and our disclosure of such information
2. Access to the information that Certi-Fi NP has collected about you and a copy of certain information in a portable format
3. Correct certain information we have about you.
4. Deletion of the information we have about you. 

5. Full SMS Disclosure: 

You may make a request by emailing us at Privacy@certifinurse.com. Before we disclose, correct or delete information in response to any of these requests, we will need to verify your identity. Depending on the nature of your request, we may contact you for further information if appropriate to verify your identity.  We will never ask you for sensitive personal or financial information when verifying your identity, and no Certi-Fi NP employee will ask you to tell them your password.   If you are an authorized agent submitting a request on their behalf, we may require proof of the written authorization you have received before processing the request.

5. Third-Party Links and Resources

• This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices, including data privacy and security process and standards of any third parties, including physicians and other health care providers using the Services, the manufacturer of your mobile device and other IT hardware and software, and any other third party mobile application, website, or service to which our Services may contain a link. These third parties may at times gather information from or about you. We have no control over the privacy practices of these third parties. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third parties.

6. Children's Privacy

• We do not knowingly collect personal data from anyone under the age of 13 through our Services, and our Services are not directed to children under the age of 13. If we discover we have received any “personal information” (as defined under the Children’s Online Privacy Protection Act) from a child under the age of 13 in violation of this Privacy Policy, we will take reasonable steps to delete that information as quickly as possible.

7. Updates to this Privacy Policy

• We reserve the right to change this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review it periodically. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically monitoring and reviewing any updates to the Privacy Policy. If we make a material change to the Privacy Policy, we will provide you with appropriate notice in accordance with legal requirements. Your continued use of our Websites or Apps after such amendments (and notice, where applicable) will be deemed your acknowledgment of these changes to this Privacy Policy.

8. Contact Us

• If you have any questions, concerns, or requests regarding this privacy policy or our handling of personal information, please contact us using the information provided on our website. Email us here

By using our website, you consent to the collection, use, and disclosure of your information in accordance with this privacy policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

• By clicking SUBMIT you consent to receiving SMS messages
• Messages and Data rates may apply. Message frequency will vary
• Reply Help to get more assistance
• Reply Stop to Opt-out of messaging